Frequently Asked Questions
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Quick answers to common questions about our services, processes, and coverage across Malaysia.
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Amarrok Resources operates nationwide across Malaysia, with primary offices in Kuala Lumpur and regional coverage spanning Selangor, Johor, Penang, Sabah, and Sarawak. We can deploy teams to any location within Peninsular and East Malaysia.
You can request a quotation by filling out our online Quote Request form, calling us at +60 3-1234 5678, or sending an email to info@amarrokresources.com. We typically respond within 24 business hours with a detailed proposal.
We offer flexible payment terms depending on the service. Project-based services require a deposit with milestone payments. Recurring services (cleaning, security) are billed monthly. We accept bank transfers, corporate cheques, and major credit cards.
Security
Yes. All our security personnel are fully licensed under the Ministry of Home Affairs (KDN) and undergo rigorous background checks, training programs, and regular performance evaluations.
We can mobilize a security team within 24-48 hours for standard deployments. For emergency or urgent requirements, we have rapid response capabilities that can deploy personnel within 4-6 hours in the Klang Valley.
Cleaning
Absolutely. We offer fully flexible cleaning schedules — daily, weekly, bi-weekly, or monthly. We work with you to design a cleaning plan that fits your operational needs and budget.
Yes. We provide comprehensive waste management services including waste sorting, recycling coordination, scheduled waste disposal with licensed contractors, and compliance documentation for regulatory requirements.
Safety
Our safety professionals hold certifications including NIOSH Safety & Health Officer, OSHA 30-Hour, NEBOSH International General Certificate, and are registered with DOSH Malaysia.
Yes, we offer a comprehensive range of safety training programs including OSHA compliance, fire safety, first aid, working at heights, confined space entry, and chemical handling. Training can be conducted at your premises or our training center.
Renovation
Our pre-renovation protection includes floor covering with protective materials, furniture and fixture wrapping, installation of dust barriers and containment systems, and documentation of existing conditions for reference.
